FT Works Smarter Support
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The Art of Software Support. The Art of Software Support. Details the design and operation of software support centers and help desks. It is a book primarily for managers, but also for executives and support engineers who are involved in the world of software support. In it we take you through the important areas of concern that every support operation must address.
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FT WORKS
FRANCOISE TOURNIAIRE
71 CODY LANE
LOS ALTOS, CALIFORNIA, 94022
UNITED STATES
BLUEHOST.COM
BLUEHOST INC
1958 SOUTH 950 EAST
PROVO, UTAH, 84606
UNITED STATES
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FT Works Smarter SupportDESCRIPTION
Skip to primary content. 20 Ways to Cut Support Costs. A Smarter Start Creating a new support infrastructure from the ground up. Best Practices for Quality Monitoring. Best Practices in Self-Service Support. Calculating the ROI of Customer Success. Collective Wisdom Transforming Support with Knowledge. Dont Play Go Get a Rock A Complete Guide for Flawless Technical Support Skills. How we Ship your Orders. One Big, Happy, Multicultural Family? Managing the Global Support Operation. The Art of CRM.PARSED CONTENT
The domain ftworks.com states the following, "20 Ways to Cut Support Costs." I observed that the website said " A Smarter Start Creating a new support infrastructure from the ground up." They also stated " Best Practices for Quality Monitoring. Best Practices in Self-Service Support. Calculating the ROI of Customer Success. Collective Wisdom Transforming Support with Knowledge. Dont Play Go Get a Rock A Complete Guide for Flawless Technical Support Skills. How we Ship your Orders. One Big, Happy, Multicultural Family? Managing the Global Support Operation."SEE OTHER WEBSITES
All about support marketing for high-tech companies. Selling Value is published and available for immediate shipment. You can buy it here. Support marketing is more than pretty brochures.
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